Cases on the Human Side of Information Technology (Cases on by Mehdi Khosrow-Pour

By Mehdi Khosrow-Pour

The expansion of contemporary info know-how has created a problem within the organizational and managerial parts of IT. whereas technological advances usually make initiatives more straightforward, the human aspect of a role remains to be affected.

Cases at the Human facet of knowledge know-how presents many real-life examples of ways organisations have dealt with human part matters within the total usage and administration of IT. It provides details to aid educators and pros within the implementation of innovations for the advantage of the corporate or association.

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Extra info for Cases on the Human Side of Information Technology (Cases on Information Technology Series)

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The National Assocation of College and University Business Officers and CAUSE. King, P. (2002). The promise and performance of enterprise systems in higher education. EDUCAUSE Quarterly. Lerner, A. (1999). A strategic planning primer for higher education. html Markus, M. , & Axline, S. (2000). Bucking the trends: What the future may hold for ERP packages. Information Systems Frontier, 2(2), 181-193. McCredie, J. (2003). Does IT matter to higher education? EDUCAUSE Quarterly. McCredie, J. W. (2000).

They have questioned the appropriateness of further developing and maintaining USMIS since the mid-1990s. As an example, the state audit report of 1996 recommended that: System management [of LGUS] should reevaluate the overall intent and purpose of USMIS and how best to meet the management reporting needs of the Board and executive management … Implementation of USMIS at other system components should continue to be delayed until decisions are reached about the overall intent and purpose of USMIS … In addition to the state, the recent trend of deploying ERP in higher education is another powerful institutional pressure.

One example she came across was the daily input of data into the parking system. Security carried handheld units which allowed them to check the status of vehicles in Laurier’s parking lots, and to issue tickets. Each morning data was uploaded from these handhelds to the mainframe and changes in the vehicle database were downloaded. For the past year an analyst had been doing this, because it was felt to be too difficult for an end user. Ownership of Systems Another issue was ownership of the various systems in use.

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