Technical Communication Strategies for Today (2nd Edition) by Richard Johnson-Sheehan

By Richard Johnson-Sheehan

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For classes in advent to Technical communique or Technical Writing provided in English Departments.


Technical communique ideas for Today deals scholars the entire subject matters and genres they wish for his or her technical conversation course—in fewer pages and at a considerably decrease price.


Students wish their textbooks to price much less, and so they wish accomplished topical assurance provided in a succinct and transparent writing style. Technical communique ideas for this day offers either and speaks to trendy students. Instructional narrative is “chunked,” so that portions of textual content are mixed with images. The chunked presentation additionally integrates an understanding of the way files are read—often skimmed via readers seeking the info they wish, and it types the way in which today’s technical records could be designed. 


The modern writing type is matched through an method that accurately reflects the trendy day computer-centered technical workplace:Technical verbal exchange options for this present day presents desktops as thinking tools that powerfully impression how we strengthen, produce, layout, and bring technical records and presentations. 

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Additional resources for Technical Communication Strategies for Today (2nd Edition)

Example text

The purpose and main point are stated up front. gov) and our own DHS intranet, and we encourage you to review them in detail. In brief, of 36 peer federal agencies surveyed, DHS ranks as follows: • 36th on the job satisfaction index • 35th on the leadership and knowledge management index • 36th on the results-oriented performance culture index • 33rd on the talent management index These results deliver a clear and jolting message from managers and line employees alike. On whole, it is not significantly changed since OPM’s 2004 employee survey.

DHS employees have shouldered the weight of long hours, complex integration assignments, multiple reorganizations, and no small amount of criticism. In some cases you’ve had to wait too long for tools you need to succeed. These are not excuses to rationalize where we stand, rather an acknowledgement on my part of how much our team is doing. And there are good news items in the survey for DHS. As chief operating officer of DHS, I commit to improve results. We will need your help. Several months ago, the Secretary asked the Homeland Security Advisory Council to study and suggest a strategy for creating a stronger common culture.

Guideline Two: Readers are wholly responsible for interpreting your text— You won’t be available to explain what your document means, so your readers need to be able to easily figure out on their own what you are telling them. Guideline Three: Readers want only “need-to-know” information— Readers want you to give them only the information they need, nothing more. Any additional material only makes the information they want harder to find. Profiling Your Readers 21 Guideline Four: Readers prefer concise texts—The shorter, the better.

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