Technology Leaders (Express Exec) by Peter S. Cohan

By Peter S. Cohan

Quick music path to knowing and enforcing the easiest rules from the world's most sensible expertise businessesCovers all key points of know-how management, from open know-how to entrepreneurial management, and from boundaryless product improvement to source allocationExamples, circumstances and concepts from the world's maximum expertise businesses, together with Hewlett Packard, Cisco, IBM, Schlumberger, Gillette and Merck.Includes a thesaurus of key options and a entire assets consultant

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This offer consisted of a set of messaging tools that allow Cisco’s customers to connect their sales force automation and purchasing systems through CCO into Cisco’s database and enterprise resource planning (ERP) systems. Customers submit the valid orders to Cisco with the right configuration and pricing information. Then the resellers immediately go back to their customers and validate the orders. Cisco’s objective is to place an order with a valid configuration from the start and get that order scheduled and built.

Managers need to consider which activities they perform at a world class level. » Managers should seek out partners who can perform activities which their firms do not perform at a world class level. » Managers must assess whether the costs of co-ordinating business relationships with such partners are lower than the benefits from outsourcing. » Managers must recognize that their customers and suppliers are expanding globally and therefore the companies must invest in technology to enhance global co-ordination.

An essential element of the success of HP and Digital, for example, was that engineers designed products for themselves. Because these companies created an environment that attracted and retained the best engineers, other engineers who bought these products were happy to have their product needs dictated to them. As a result of a shift to open operating systems, the creation of more efficient channels of distribution, and the growing importance of selling computers to consumer markets, the ‘‘next bench’’ paradigm was fundamentally altered.

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